Covid-19 Information for our guests

Dear Acerina guests!

Finally it's done: From 3 December 2020 we are pleased to welcome you again.

To ensure that you can spend your days with us as carefree and relaxing as possible, we have made good use of the time and taken extensive precautions for your protection and well-being. We would like to inform you about these measures, which are constantly reviewed and updated as necessary.
Despite new general conditions, we can assure you that your time with us will be relaxed as usual and designed for enjoyment at all levels. Your well-being is always our first priority. The generous facilities and hotel areas in relation to the small number of rooms means that you will enjoy the highest level of comfort and sufficient distance from other travellers.

Cancellation policy

In order to offer you as much flexibility as possible, Europäische Reiseversicherung offers you a travel cancellation insurance "Hotel-Cancellation Plus" - now with Covid-19 protection. You can easily take out this insurance through us.

Hygiene & Cleaning

• Daily cleaning and disinfection of all public areas
• Disinfection dispenser in all public areas
• Disinfection of the rooms before your arrival
• Daily airing with fresh Lecher mountain air

Restaurant & Bar

We can offer you both the much loved breakfast buffet and the excellent cuisine as part of our half board.

• Generous distance of at least 1 meter in the gastronomic area.
• Restaurant, bar and sun terrace with guaranteed distance
• 4-course menu as usual in the evening
• Employees wear protective visors / masks

Spa & Wellness

Over 230 m² of wellness and sauna areas invite you to relax.

• Observance of the minimum distance in all relaxation rooms, saunas & steam baths
• Sauna & steam baths open - limited number of persons

Staff

• Prepared and trained team
• Comprehensive hygiene training for all employees - wearing of face visors / face masks for your protection
• Regular testing of our employees

Recommendations for conduct

• Maintain a minimum distance of 1 metre
• Avoidance of direct physical contact
• Washing hands & disinfecting several times a day

Local practitioners & testing facilities

Our guests have access to two community doctors, who also cover the emergency service at night.
 
Municipal doctor Dr. Beiser Elmar - general practitioner, medicine chest
Phone: +43 5583 2032
Mobile: +43 699 17713000
Email: office@alpinikum.eu
 
Municipal doctor Dr. Muxel Reinhard - General practitioner, medicine chest
Phone: +43 5583 3300
Mobile: +43 664 1009344
Email: lechdoktor@gnv.at
 
Antibody tests
Dr. Rhomberg's practice offers antibody tests. It is open from Tuesday to Friday from 09.00 to 12.00 hours. Your results will be available within half an hour and you can pick them up directly at the surgery.

You can find more information on the following websites: